Why Choose SBTC?
Your time is money
When you have a successful and growing company, you don’t have time to worry with every inquiry that comes your way. We have an established and experienced cloud-based customer service company that can handle any customer service issues that present themselves. Our online platform allows your customers the ease of sending their written inquiries in to our system, along with any pertinent information we may need to assist them; and they will receive quick and reliable answers and solutions.
Whether you require the assistance of only one agent or if you require 20 or more customer service agents to handle all of the inquiries your company receives, our services are scalable and flexible to meet your unique needs. We will work with you to determine the best setup for your business requirements based upon a number of variables. The services will be streamlined to meet the needs of your individual company.
Overcome your fulfillment challenges
Your business is expanding! You have put a lot of hard work into your business, and it’s paying off! We are here to help with the “growing pains” of the transition from the phase of sending packages out of your home garage into the reality that you need a bigger space and help with your fulfillment issues. We are able to provide assistance with warehouse space/services, shipping software, order fulfillment, negotiating shipping costs, and many more matters you may not have even thought of yet.
Again, our services are scalable to your company’s needs. We can help with any or all of these needs, no matter the size of your organization.
How much inventory do you / should you have?
We are here to help with your inventory management. Utilizing our expertise in inventory and production management, we will assist you in getting a handle on your inventory – having control over your inventory will help you provide better overall customer service to your beloved customers. Too little inventory may lead to loss of sales if there isn’t enough to fulfill the orders, and too much inventory can trigger profit losses and cash flow issues.
A tight inventory management platform will help your company to provide financial reporting when needed, value your assets, and accurately calculate your COGS. Let us be there to support your bottom line when it comes to your inventory needs.
Need a little help being the COO of your company?
Operations management is imperative to the success of any business. Having good operations management will help you translate your resources into sought-after goods or services. Executing your company’s business strategy is a fundamental part of growing and stabilizing your organization now and into the future. We have the technical know-how to automate many of your operational needs, and we can assist you with the documents you need to evaluate costs and benefits of investments you’re looking to make.
Do you know how to create your balance sheet, profit and loss statement, or cash flow statement? We have the ability to assist you with these reports. According to the Small Business Administration, these are the three most important financial statements that are important for small businesses. As stated on the SBA.gov website, “keeping tabs of your finances can help ensure your products and services are priced right, identify what your margins are, determine your cash flow and make filing taxes easier.” We are here to help with these tasks that can seem daunting to some business owners.